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How Do I Use the Mercedes-Benz Voice Assistant?

Mercedes-Benz Voice Assistant on the infotainment screen of a Mercedes-Benz


The Mercedes-Benz Voice Assistant, also known as “Hey Mercedes”, is your in-car helper, powered by the innovative MBUX multimedia system. This smart voice-activated system lets you control a wide range of vehicle features by speaking naturally. Whether you want to change the radio station, set the temperature, or find directions, you can do it all hands-free. It’s available in many new Mercedes-Benz models and responds to voice prompts about 30 seconds after you turn on the vehicle. Depending on your equipment, you can even access it from any seat in the vehicle. Keep reading to learn more about it from the team of experts at Mercedes-Benz of Scottsdale in Scottsdale, AZ.

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How Do I Set Up the Voice Assistant in My Mercedes-Benz?

Setting it up is pretty simple and doesn’t require any technical know-how. Just follow these steps from the home screen on your MBUX multimedia system:

  • Go to Home
  • Tap Settings
  • Select System
  • Choose Voice Assistant

From there, you can activate the “Hey Mercedes” function. When it’s on, say “Hey Mercedes” to start a voice command session. You can also choose to activate voice control for specific seats, which is an excellent option for families or ridesharing.

Can I Use the Voice Assistant Without Saying “Hey Mercedes”?

Yes, you can! If you activate direct commands in the settings, you can skip the wake word for certain functions. For example, you can just say “Next track” without saying “Hey Mercedes” first. To do this, go into Voice Assistant Settings and toggle the direct command feature.

Mercedes-Benz Voice Assistant set up in a Mercedes-Benz


image depiction of MBUX features

What Can I Control with the Voice Assistant?

You can use voice control to handle various situations depending on your vehicle's features. Below are some examples:

  • Phone Calls: “Call my father.”
  • Texts and Emails: “Show me my new emails.”
  • Navigation: “Find an Italian restaurant nearby.”
  • Radio and Media: “Play some jazz.”
  • Climate Control: “I’m cold.”
  • Vehicle Features: “Open the sunroof.”
  • Online Info: “Will it rain tomorrow?”
  • Fun Questions: “Who painted The Starry Night?”

You can even interrupt the system mid-sentence if you enable voice barge-in. This lets you jump in with a new command without waiting for the system to finish talking.


Enjoy Voice Assistant with a New Mercedes-Benz in Scottsdale, AZ

Most newer Mercedes-Benz models with the MBUX system come equipped with Voice Assistant. Full functionality may depend on optional equipment and online activation. We recommend checking the specific features of your vehicle. You can also contact us at Mercedes-Benz of Scottsdale to learn more or get behind the wheel of a new Mercedes-Benz in Scottsdale, AZ.

Learn More About Mercedes-Benz Voice Assistant!