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Coronavirus Precautions & Solutions for Mercedes-Benz of Scottsdale Customers in Scottsdale, AZ

With the recent outbreak of the Coronavirus here in Arizona, we understand that many of our customers have questions as to the precautions & solutions we are taking to deal with this virus, and whether or not it is safe for them to visit. While we have always promoted a safe and clean environment and do regularly wipe down our vehicles, we have stepped up our practices to keep our dealership as safe as realistically possible. If you have any questions, we encourage you to contact our team, which you can do via phone, chat, or email.

Mercedes-Benz of Scottsdale Cleaning Practices

A safe and clean work and shopping space. Our models are kept in an all-indoor showroom which is wiped down regularly with  Micro-Kill One; a cleaner that is specific to the COVID-19 virus. Likewise, all of our models are wiped down with Micro-Kill One as well.

We will continue to take the utmost care in sterilizing our dealership and the vehicles inside. Loaner vehicles are cleaned and disinfected after every use, and we have a variety of hand sanitizer stations set up in various areas, including restrooms, breakrooms, locker rooms, salesperson desks, and customer lounges.

Our service team also wipes down your car with disinfectant after they are done servicing your vehicle and before they give your car back to you. Our team members also wear surgical gloves in order to keep the environment as sterile as possible, and we have clean gloves set aside for our customers as well. All of our employees are required to call in sick if they are feeling under the weather, and every extra precaution is being taken to ensure our dealership is a safe environment.

Mercedes-Benz of Scottsdale COVID-19 Car-Shopping FAQ’s

Can I still visit the dealership?

Yes, you can still visit the dealership. It is possible to shop for your future car in a safe environment here at Mercedes-Benz of Scottsdale. We frequently wipe down all surfaces in our dealership, including our loaner vehicles and showroom cars.

Can I still test-drive a car?

Yes, you can still test-drive any car you are interested in. We use Micro-Kill One to clean every vehicle multiple times a day. The car you’re interested in is clean, and after you are done with your test drive, a Mercedes-Benz of Scottsdale team member will go in and wipe down every surface again to ensure it is as sterile as possible.


Alternative car shopping methods

While we are doing our utmost to keep our dealership as safe as possible, we don’t wish to force our customers into a position they are uncomfortable with. That’s why we have our entire inventory listed online, with the vehicles specifications, features, and plenty of pictures. Our team is extra attentive to the phone lines as well, so if you have any questions please don’t hesitate to call us for more information. We do also offer free shipping of our Certified Pre-Owned vehicles for our out-of-state customers as well.

 

Stay safe during the Coronavirus outbreak

Here are some tips to help you keep yourself safe during the novel Coronavirus outbreak here in Arizona:

  • Stay at home as much as possible
  • Don’t touch your face, including eyes, nose and mouth
  • If you are feeling unwell, stay at home
  • Cover your mouth when coughing/sneezing
  • Discard tissues into appropriate receptacle once used
  • Don’t shake hands or hug anyone

 


Additional resources:

World Health Organization: https://www.who.int/health-topics/coronavirus

Centers for Disease Control & Prevention: https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html

Arizona Department of Health Services: https://www.azdhs.gov/