Just Excellent!!I have been with Schumacher in Scottsdale for many years. I was in the market for a new car. I checked with Schumacher as I thought they would take care of me when getting a new car. I doubled checked with Mercedes Benz of Scottsdale for the same car I had my eyes on and they were so much cheaper, without me giving them any information on Schumacher, that I felt betrayed as a loyal customer by Schumacher. I drove off with an even more expensive car than I had in mind, as the pric... More
2015-12-23
Great sales team, clean show room and great selection. Honest folks. Quick finance department. Did not try to sell me extras. The girl in finance, Mercedes is awesome!
2014-06-13
We saw a Certified Pre-Owned Mercedes on the dealership's website and inquired about it. A salesman by the name of Dinu Cretu responded very promptly and provided us all the information about it. We decided to visit the dealership to look at the vehicle; Mr. Cretu was very professional, courteous and helpful during the visit. Mr. Cretu went the extra step to make sure everything with the vehicle was to our expectations and was a no-pressure salesman; excellent to deal with! I would definitel... More
2015-02-22
Appreciated dealing with Sandrena SchumacherWe recently leased a new Mercedes Benz from your dealership. The entire process was fast & efficient, due to the efforts of Sandrena Schumacher. Ever since our visit, she has kept in constant touch, and advises us to do the same, in order to ensure that we remain happy customers. We would recommend both Sandrena and Mercedes-Benz of Scottsdale to anyone considering a vehicle purchase. John & Wendy
2015-12-21
Great sales team, clean show room and great selection. Honest folks. Quick finance department. Did not try to sell me extras. The girl in finance, Mercedes is awesome!
2014-06-12
Recipe for a happy customer: a great deal, quick response time, fast service, and a desire to earn my business while maintaining a no pressure environment.
2015-02-21
Excellent serviceI received excellent customer service from this dealership especially from Jonathan who assisted me with the purchase of my new car. I did not feel pressured. He was patient and took his time answering my questions. Even the follow up service has been exceptional. Gus was informative and thorough in helping me set up the features for my car. I highly recommend this dealership and their staff to anyone looking to purchase a Mercedes.
2015-12-21
I want people to know that I found a great dealer but better than that I found an exceptional, professional sales person who went above and beyond the call of duty to make my buying experience the most pleasure I have ever had when purchasing a car. Jeff was receptive to our needs, he answered all of our questions and did not give us the usual run arounds. I would recommend him to all of my friends. He most of all showed me that he stood behind his word. After my purchase I have called him for s... More
2014-06-06
Dinu went out of his way to help us with our selection. No nonsense, no pressure. Helpful, accommodating and professional throughout. My wife loves her ML400!
2015-02-19
Great Experience!!!I have recently been looking into purchasing a new vehicle. I've always had a phobia of dealing with car salesman, but when I was greeted by a salesman by the name of Marcel, all my fears went out the door. He was so personable and funny. He made the experience that much better. I didn't end up purchasing anything yet, but I will be back!
2015-12-18