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Home / About Mercedes-Benz of Scottsdale | Mercedes-Benz of Scottsdale / Mercedes-benz of scottsdale customer reviews in Scottsdale Az

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We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Mercedes-Benz of Scottsdale is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

468 Testimonials
5 out of 5 stars
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Great sales team, clean show room and great selection. Honest folks. Quick finance department. Did not try to sell me extras. The girl in finance, Mercedes is awesome!
SA
2014-06-13
We saw a Certified Pre-Owned Mercedes on the dealership's website and inquired about it. A salesman by the name of Dinu Cretu responded very promptly and provided us all the information about it. We decided to visit the dealership to look at the vehicle; Mr. Cretu was very professional, courteous and helpful during the visit. Mr. Cretu went the extra step to make sure everything with the vehicle was to our expectations and was a no-pressure salesman; excellent to deal with! I would definitely recommend using Mr. Cretu if you are in the market for a vehicle at MB of Scottsdale! the Skinners... More
r.skinner
2015-02-22
Great sales team, clean show room and great selection. Honest folks. Quick finance department. Did not try to sell me extras. The girl in finance, Mercedes is awesome!
satisfiedcustomer
2014-06-12
Recipe for a happy customer: a great deal, quick response time, fast service, and a desire to earn my business while maintaining a no pressure environment.
Steven
2015-02-21
I want people to know that I found a great dealer but better than that I found an exceptional, professional sales person who went above and beyond the call of duty to make my buying experience the most pleasure I have ever had when purchasing a car. Jeff was receptive to our needs, he answered all of our questions and did not give us the usual run arounds. I would recommend him to all of my friends. He most of all showed me that he stood behind his word. After my purchase I have called him for small things and he stops what ever he is doing and resolve my issues. I know that when we are ready to buy our next car there is no doubt who we will buy from.... More
Judy Stevens
2014-06-06
Dinu went out of his way to help us with our selection. No nonsense, no pressure. Helpful, accommodating and professional throughout. My wife loves her ML400!
Cv
2015-02-19
In January, I visited Mercedes Benz of Scottsdale to test drive a 2012 GLK 350. My sales person was extremely professional and helpful as I considered this car. I told him I was still shopping around and that I was also considering an ML350. He politely wished me good luck and then dropped me a couple of emails and a phone call during the two months that followed to see how I was doing. Finally, in April, I decided I wanted the GLK350 because it offered many improvements, particularly in mileage economy. I popped over to the dealership unannounced only to find my sales person was not available at the time. His colleague took me for a test drive and I loved it. However, I told him from the start that another sales person had been working with me. This was never a problem between the two colleagues. My initial sales person took over as soon as he was available, but the dealership never had me wait. I was impressed that the staff understood my time is valuable. They simply filled-in-- a practice I'm sure is mutually agreeable for all involved. Also,I was able to negotiate an agreeable price by doing my homework and researching my new car's actual value on-line for my trade-in price. My husband never felt he had to come in to negotiate for me. He and I were pleased the dealership treated me with all due respect as an independent and educated woman. I ordered the vehicle of my choice straight from Germany, and believe me, it was worth waiting for. Ever since I got my car a few weeks ago, Mercedes Benz of Scottsdale has been checking in with me and showing me how to use all the latest electronic gizmos that came with my car. I feel very comfortable stopping by the dealership at any time with questions. It has been just great doing business with this dealership. Oh, did I mention my last car was purchased at the old location on Indian School Road 11 years ago? The service was excellent all eleven years, so I did not hesitate to return!... More
Ava Miller
2014-05-22
Rob went out his way to show us the full range of options available for the two models (ML 350 and SLK 250) we were interested in (both of which we leased). His sales technique was very good. No pressure to close but trying to establish what our trade-offs were and then work through a deal structure. Very, very impressed.
Burgs
2015-02-05
Very professional, courteous and pleasant staff, no sales pressure, and I appreciated the patience displayed by the staff with an indecisive customer - above and beyond!
Eric Jordan
2014-05-21
I want to take the time to thank Joey for his excellent service and transparency during my repair process. He is truly an asset to MB of Scottsdale!
pamd
2015-02-03
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Mercedes-Benz of Scottsdale

4725 North Scottsdale Road, Scottsdale, AZ 85251
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Sales: (480) 845-0012 | Hours
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