Yes! Every new Mercedes-Benz comes with complimentary Roadside Assistance coverage. It’s one of the many ways Mercedes-Benz takes care of you, not just at the dealership but wherever the road takes you. Whether driving through the Arizona desert or cruising around Scottsdale, help is always just a phone call or button press away. Please keep reading to learn about Mercedes-Benz Roadside Assistance from our team of experts at Mercedes-Benz of Scottsdale in Scottsdale, AZ.
Mercedes-Benz Roadside Assistance is a 24/7 service that’s included with every new Mercedes-Benz vehicle. It’s designed to give you peace of mind when the unexpected happens. Whether it's a flat tire, a dead battery, or you locked your keys inside, Mercedes-Benz Roadside Assistance will come to you and get things sorted quickly. You can request help in three easy ways:
Mercedes-Benz Roadside Assistance covers a variety of services to keep you moving, including flat tire service, jump-starting a dead battery, fuel delivery if you run out of gas, towing to the nearest authorized Mercedes-Benz dealership, lockout service, on-site service or arranging nearby help if needed. Our certified team will make sure you get the right help, whether that means bringing specialized tools or transporting your vehicle safely.
If you're more than 100 miles from home and your Mercedes-Benz breaks down due to a warranty-covered issue that keeps your vehicle overnight for repairs, you could be eligible for Trip Interruption Coverage. This coverage includes up to $300 per night for lodging, meals, and travel expenses. Keep your receipts, and your local Mercedes-Benz dealer will help you with reimbursement.
Eligibility depends on your vehicle's warranty status. You’re eligible for complimentary “Soft Services” if you have a new vehicle limited warranty, an extended limited warranty, and a certified pre-owned warranty. Soft services include flat tire assistance, battery jump-starts, fuel delivery, and lockout help.
Towing is complimentary for all Mercedes-Benz vehicles, regardless of warranty status, as long as the repair is completed at a Mercedes-Benz dealership and the tow is within 20 miles of the nearest authorized dealership. If you don’t meet these conditions, towing may still be available for a fee.
Furthermore, if your Mercedes-Benz is out of warranty, you can purchase Roadside Assistance services. It’s a smart way to ensure you’re never left stranded.
At Mercedes-Benz of Scottsdale, we’re proud to offer a luxury experience far beyond the showroom floor. Every Mercedes-Benz we sell comes with the backing of this trusted Roadside Assistance program because your peace of mind matters to us. Browse our new inventory, explore certified pre-owned models, or contact our team in Scottsdale, AZ, to learn more about Mercedes-Benz Roadside Assistance.